FIRE5 Event Ticket Terms & Conditions
1. General
1.1 Events Company: This is event is run by FIRE5
1.2 By purchasing or using a ticket for this event, attendees agree to comply with these Terms & Conditions and any venue rules.
1.3 The event organiser reserves the right to amend these Terms & Conditions where necessary.
2. Ticket Purchase
2.1 All ticket sales are final unless otherwise stated.
2.2 Tickets may not be exchanged, transferred for profit, or resold above face value without written approval from the organiser.
2.3 Lost, stolen, or damaged tickets may not be replaced.
3. Entry Conditions
3.1 All attendees must hold a valid ticket for entry.
3.2 Children under the age of 15 must be accompanied by an adult.
3.3 Entry may be refused to any person who:
* is intoxicated,
* behaves aggressively or unsafely,
* refuses security screening,
* breaches venue policies.
3.4 It is a condition of entry to the Event Site that a search of you and/or your possessions be required at the time of entry to the Event Site. If you do not consent to such searches, you may be denied entry to the Event Site without refund. Prohibited Items include but are not limited to the list of items at the end of these Event T+Cs and any Prohibited Items will be confiscated. Confiscated items will not be returned, replaced or reimbursed. The Event Company reserves the right to refuse entry to any persons.
4. Event Changes & Cancellation
4.1 The Event Company reserves the right to alter the event schedule, seating, teams, players, or programme without notice.
4.2 If the event is cancelled, ticket holders will be entitled to a refund of the face value of the ticket only.
4.3 Refunds will not include booking fees, travel, accommodation, or other associated costs unless required by law.
5. Refund Policy
5.1 Tickets can be upgraded to refundable.
5.2 Full refund terms here
6. Seating & Venue Access
6.1 Seating is subject to availability and may be changed for operational or safety reasons.
7. Behaviour & Safety
7.1 Attendees must follow all instructions from event staff, security personnel, and venue management.
7.2 Smoking, vaping, illegal substances, weapons, and dangerous items are prohibited.
7.3 Any attendee causing disruption may be removed without refund.
8. Photography, Media & Advertising
8.1 The event may be photographed or recorded for promotional purposes. 8.2 By attending, ticket holders consent to the use of their image or likeness in event marketing and media coverage unless otherwise advised in writing.
8.3 Trading signs are not permitted to be displayed by ticket holders on the Event Site without prior written consent of Event Company.
9. Liability
9.1 Attendees enter the venue at their own risk.
9.2 To the extent permitted by law, the organiser is not responsible for:
* personal injury,
* lost or stolen property,
* delays,
* disruptions outside the organiser’s control.
9.3 In the event of injury or illness the Events Company may, at your cost, arrange medical treatment and/or emergency evacuation as deemed essential for your safety.
10. Privacy
10.1 Personal information collected during ticket purchase will be used for event administration and communication purposes in accordance with applicable privacy laws.
11. Contact
For ticketing enquiries, contact: info@fire5.com.au
Prohibited Items: Prohibited Items include but are not limited:
• Alcohol - any alcohol found at the Event Site will be confiscated and will not be returned and the offending
patron(s) ejected from Event Site for the remainder of the Event.
• Glass (jars, bottles, containers, mirrors and perfumes).
• Air horns.
• Weapons or explosives of any kind (including potential missiles).
• Illegal substances.
• Animals (excluding service dogs such as guide dogs and police or emergency service dogs).
• Nitrous oxide bulbs and canisters.
• Flares, fireworks, sparklers explosives, or any fire twirling equipment.
• Fires and open flames.
• Flammable liquids.
• Instruments.
• Advanced personal vapourizers (or modified APVs) or liquid refills for E-Cigs.
• Sound systems.
• Portable laser equipment and pens.
• Paint cans or paint pens.
• Drones or other remote control devices.
• Audio or video recording devices (including GoPro and similar).
• Professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens; stands or
other commercial equipment or anything deemed by Event staff to be professional photography equipment).
• Kites or sky lanterns.
• Toy guns, water guns or slingshots.
• Monopods, tripods or attachment sticks(selfie-sticks).
• Skateboards, scooters, wagons, carts, rollerblades, roller skates, bicycles, quad-bikes, segways, hoverboards, self-balancing scooters or any personal motorised vehicles.
• Unauthorised solicitation materials including handbills, flyers, stickers, beach balls, give-aways, samples, or other promotional items.
• Any other item deemed by Event staff (in their discretion) to be dangerous or offensive or potentially
dangerous by Event organisers.
• Eskies and coolers.
• Umbrellas.
